Jean is a former executive with the Federal Trade Commission, where she directed the agency's enforcement of consumer financial services laws. She also served for a decade as the General Counsel of the Farm Credit Administration, an independent federal bank regulatory agency. She counsels others in complying with laws related to consumer credit, privacy, telemarketing, and unfair trade practices.
Jonathan Dawson is an automotive consultant, sales trainer, author, speaker and coach. For 14 years, he has been helping dealerships and sales teams improve sales, reduce turnover and implement effective marketing strategies. Having been in thousands of dealerships across the country, Jonathan’s goal is to help dealerships learn how to out-experience their competition by creating a unique culture.
Jim has served in the subprime auto finance industry for over 30 years and has been the CEO or President of several subprime companies. Jim was a member of the Board of Directors of Travelers Leasing, a subprime auto finance company in Vancouver, BC. He's a founder and the current Chairman of the National Automotive Finance Association and has served in several officer capacities.
Eric is a partner in the firm's Oklahoma City office and Editor in Chief of CounselorLibrary.com's Spot Delivery publication. He serves as Chair to the Legal Committee for the National Automotive Finance Association and is a co-founder and co-instructor of their Consumer Credit Compliance Certification Program. He also serves as President of the Governing Committee for The Conference on Consumer Finance Law and as Update Chair of the Financial Institutions and Commercial Law Section of the Oklahoma Bar Association.
Melinda has been an attorney for over 25 years and currently leads the Levy & Associates legal rights law firm in offering a variety of services that meet the needs of its clients in the credit recovery cycle. Levy & Associates clients include, but are not limited to, consumer and commercial credit grantors, insurance companies, local businesses, medical providers, landlords and non-profits companies.
Terry O'Loughlin, Director of Compliance for Reynolds & Reynolds, has nearly 30 years of legal and regulatory experience in motor vehicle-related fields. From 1989 through 2006, he served with the Florida Office of the Attorney General, investigating and prosecuting automobile dealers, manufacturers, and financing and leasing companies.
Shannon Robertson, a Lifetime Master Certified Professional in Financial Services, is the Executive Director at the Association of Finance & Insurance Professionals (AFIP). In a little over three years at AFIP, Shannon has been instrumental in streamlining operational structures and processes. He's always looking for innovative ways AFIP can support its members, agents and dealers. Shannon initiated AFIP's participation in DealAuditor.
Andrea leads the first and only privacy-tech company focused on identifying the challenges posed by vehicle data and creating solutions to better protect consumers and businesses alike by offering improved privacy, safety, security, and compliance. Privacy4Cars has rapidly evolved into the leading industrial B2B data deletion privacy solution for the automotive industry, with many instructions available for free.
Buckeye Dealership Consulting is a leading provider of re-insurable products for automobile dealers. Petersen is responsible for the company's legal and compliance operations, partnerships and other business strategies. He attended Brigham Young University in Provo, Utah graduating with a B.A. in History. He received his J.D. from Capital University Law School in Columbus, Ohio.
Steve helps independent car dealers and finance companies develop compliance and training initiatives, as well as provide guidance on best practices and a wide range of other matters. He has a diverse auto finance background of over 30 years, having served as General Counsel of Regional Acceptance, a subsidiary of BB&T Bank, and AutoStar Solutions, a national Dealer Management System (DMS) and technology provider for independent auto dealers.
Linda is the Founder and Executive Director of Association of Dealership Compliance Officers (ADCO), which is a certification granting association created to support dealership compliance officers by providing knowledge, skills, tools, and shared best practices to satisfy federally mandated regulations. These regulations impact nearly every facet of the dealership. Including Human Resources, Advertising and Marketing, F&I and Sales, Business Office, Accounting, OSHA and Parts and Services.
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