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Recognition is good for morale and it’s good for business.
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Willful Blindness: Why We Ignore the Obvious at Our Peril
Margaret Heffernan argues that the biggest threats and dangers we face are the ones we don’t see – not because they’re secret or invisible, but because we’re willfully blind. A distinguished businesswoman and writer, she examines the phenomenon and traces its imprint in our private and working lives, and within governments and organizations, and asks: What makes us prefer ignorance? What are we so afraid of? Why do some people see more than others? And how can we change?
Covering everything from our choice of mates to the SEC, Bernard Madoff’s investors, the embers of BP’s refinery, the military in Afghanistan, and the dog-eat-dog world of subprime mortgage lenders, this provocative book demonstrates how failing to see – or to admit to ourselves or our colleagues – the issues and problems in plain sight can ruin private lives and bring down corporations.
Heffernan explains how willful blindness develops before exploring ways that institutions and individuals can combat it. In the tradition of Malcolm Gladwell and Nassim Nicholas Taleb, Margaret Heffernan’s Willful Blindness is a tour de force on human behavior that will open your eyes.
Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization.
With over 2 million copies sold, this instant classic shows how establishing trust is “the one thing that changes everything” in both business and life.
This 2018 Updated Edition includes an insightful Afterword by the author which explores 10 key reasons why trust is more relevant now than ever before, including how trust is the new currency of our world today.
Why trust? The simple, often overlooked fact is this: work gets done with and through people. There’s nothing more impactful on people, their work, and their performance, than trust.
For business and organizational leaders in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationships—from the most personal to the broadest, most indirect interaction. It specifically demonstrates how to establish trust intentionally so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes so often deployed in lieu of actual trust.
Author Stephen M. R. Covey, widely known as one of the world’s leading authorities on trust, asserts, “Trust is the most overlooked, misunderstood, underutilized asset to enable performance. Its impact, for good or bad, is dramatic and pervasive. It’s something you can’t escape.”
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Association of Dealership Compliance Officers Announces Michael Moore to be the ADCO Advisory Board Co-Chairman
COLLEYILLE, Texas -- Michael Moore, executive manager of operations for the Krumland Auto Group, has been named co-chairman of the Association of Dealership Compliance Officers Advisory Board. He earned his Dealership Compliance Officer Certification in...read more
COLLEYVILLE, Texas – The Association of Dealership Compliance Officers (ADCO) announced today that JC Cramer, Compliance Director for the Feldman Automotive Group, including Mark Wahlberg Chevrolet and Feldman Collision Centers has been appointed Advisory Board Chairman for the association.read more
Hanover, Md., May 2, 2019 - Tom Hudson, co-founder of Hudson Cook, LLP has been accepted as a Fellow of the American Bar Foundation (ABF). The Fellows comprise a global honorary society of attorneys, judges, law faculty, and legal scholars whose public and...read more
Following the issuance of new supervisory guidelines, the Consumer Financial Protection Bureau released a statement highlighting that the guidelines do not have the same force as laws — but that doesn’t mean lenders should not heed the warning, lawyers...read more
I can’t believe I’m writing this, but it’s been a year. Twelve months since the Harvey Weinstein scandal broke. And so many things changed with it – the #metoo movement, public discussion about previously-taboo subjects, resignations or terminations of...read more
WASHINGTON — The Consumer Financial Protection Bureau is planning a rulemaking to define what types of practices qualify as "abusive" to provide more clarity to the industry about the controversial standard, the agency's interim chief said Monday. The...read more
FTC Charges Auto Dealerships in Arizona and New Mexico with Falsifying Consumers’ Information on Financing Documents
The Federal Trade Commission has charged a group of four auto dealers operating in Arizona and New Mexico, near the border of the Navajo Nation, with a range of illegal activities, including falsifying consumers’ income and down payment information on...read more
The Federal Trade Commission is issuing restitution to consumers allegedly subject to paying debts they did not owe after it and the New York Attorney General charged a group of defendants, Delaware Solutions, for unlawfully seeking payment for the alleged...read more
The Trump administration's plan to weaken federal rules on vehicle emissions could lead to the Supreme Court re-examining a major climate case that defined carbon dioxide as an air pollutant. EPA and the National Highway Traffic Safety Administration are...read more
The Securities and Exchange Commission has reached out to a former Tesla Inc. employee who filed a whistle-blower claim with the regulator and accused the carmaker of making misstatements and omissions to investors, according to an attorney representing...read more